Frequently Asked Questions

ParcelSend Pro is a convenient shopping service that you may not find elsewhere. Here at ParcelSend Pro, we are able to offer the lowest cost in the industry, as low as 3.99USD per lbs where most companies charge you 5 USD per lbs or even more. Learn more and register here.

You may update your personal information whenever you want. You can edit your name, Address, Email Id, Shipping address and all other available user information. Click Here to change your profile.

• Sign up to become a ParcelSend Pro member and get a ParcelSend Pro address instantly.
• Buy from thousands of USA retailers
• Check Out and use your own USA address received from ParcelSend Pro upon registration.
• Ship. Log into your account and request shipping. Your packages arrive in your country and the package goes through customs process where you pay import tax and other fees, if there is any.
• Receive your package.

LiveChat is open weekdays between 9am & 5pm AEDT
Phone lines are also available for support during these times and if you need help outside those hours, email us at support@packglobe.com we will get back with your query promptly!

Forgot your password? No problem! Easily reset your password by clicking the link below: Forgot password

You may check shipping rates here (https://dev.nexovah.in/application/parcelsend-pro/shipping-calculator)

Fill out the form below, and a helpful representative will assist you in locating your shipping address.

Username: Your Email:

You may place a shipping whenever you are ready to ship. To place a shipping request, follow the instructions below.

Storage duration is determined by the date of the oldest package being consolidated. For example, if you consolidate package A with 3 days of storage left, package B with 7 days left, and package C with 5 days left, the newly created package will have 3 days of storage remaining, as package A is the oldest in the group.

We have a limited number of countries that PG is unable to ship because FedEx or UPS does not service these countries. Please click here.

The following list is a non-exclusive sampling of items that are either restricted, cannot be shipped or may require an import license, additional documentation and/or cause problems and delays during the customs review of your shipment. Please click here.